Throughout our adult lives we will make some monumental investments. When these acquisitions are for enjoyment such as a first home, a tropical vacation or a dream vehicle, we educate ourselves to ensure we make the best decisions and get the most value for our money.
When it comes to purchases of necessity however, parting with our savings can be much more difficult and we often cut corners to spend as little as possible. In the long run this can lead to additional spending to rectify problems that were avoidable if we had put more effort into the planning process.
One necessary investment for homeowners is a new roof. Perhaps not looked upon as an exciting way to spend money, a roof is very significant especially when you consider that your home is most likely your largest asset. Not only is your roof seen by everyone who drives by your property, it also protects the exterior of your home as well as everything you have amassed inside.
Unlike other trade sectors, the roofing industry has no official governing agency, only general guidelines which contractors are encourage to follow. This lack of regulation can cause disputes between homeowners and contractors when shingles don’t last as long as the promised lifetime guarantee of the product. When shingles fail prematurely consumers of course turn to the contractor. Even the best products won’t last long if they are not installed properly.
“It is very important for homeowners to understand roofing warranties, both the role of their contractor and that of the manufacturer,” says John Keating, co-owner and project consultant for Keating Roofing & Exteriors. “The best way to do this is in a written job agreement before work begins. This will make clear expectations for both parties.”
There are two types of roofing warranties – manufacturer and contractor (labour). Contractor warranties should be described in depth in the written job agreement and include information regarding products to be used, work start and completion times, work site appearance, property damage or personal injury insurance, license, code and permit requirements, price, payment terms and conditions and change order procedures. Manufacture warranties are set in stone and it is the responsibility of both the contractor and the homeowner to read and understand all terms and conditions of the warranty. A shingle warranty will generally address finished job appearance, methods of installation, finished system performance and warranty transferability.
“It is imperative that you find the right contractor who will take the time to give you honest and comprehensive information, not just a quick cost estimate,” says Keating. “We make several visits to assess a home and then bring back a detailed proposal to the clients so they are fully knowledgeable before entering into an agreement. We pride ourselves as much on our attention to personal care as we do on the high quality of skill we bring to the job.”
Finding dependable, honest, trusted and reliable contractors can be a daunting task, especially when it comes to respecting the unique character and charm of historic West Toronto homes.
Over the last 13 years, John Keating has helped many customers recapture their home’s curb appeal and beauty through experienced, invested and quality exterior remodelling work.
Today, Keating Roofing & Exteriors has 27 in-house full time employees – a team of several different crews, each consisting of five to six professionals, including a licensed carpenter, a cabinet finisher to handle detailed mouldings, an aluminum crew, flat roofers, shinglers, a stucco and stone crew, and door and window installation professionals.
“There’s a lot of skill, a lot of knowledge, and everybody really does care,” says Keating. “When they finish a job, they stand back and admire the work they’ve done. There’s a great appreciation for what they do.”
The company is so committed to quality workmanship that they have created a full training facility in their warehouse that contains an entire model home. Keating welcomes prospective customers to the facility and gives them the opportunity to see products and installations in person, instead of in pictures alone.
Three generations of the Keating family have created something special in West Toronto, fostering relationships with their clients that extend far beyond the remodelling job.
“I have had families invite me in for dinner and a glass of wine to thank me for the work our company has done. Nothing beats the feeling of satisfaction, knowing that not only are your customers pleased with the work, but they have also gotten to know us on a personal level, and have the same appreciation for our family business as we do.”